Question 1

How can smart home improve building energy efficiency?

Accepted Answer

casasmooth allows you to intelligently manage lighting, heating, air conditioning and other energy-consuming systems by automatically adjusting their operation according to actual needs and environmental conditions, thus reducing energy consumption and associated costs.

Question 2

Is it possible to control building systems remotely?

Accepted Answer

Yes, casasmooth offers mobile or web applications to remotely control and monitor building devices such as lighting, security, appliances, etc.

Question 3

What are the built-in safety features?

Accepted Answer

casasmooth integrates alarm systems, surveillance cameras, CO, smoke, temperature, presence, movement detectors and smart locks, offering enhanced security and real-time alerts in the event of intrusion or anomaly through notifications and sirens.

Question 4

Is the system compatible with existing devices?

Accepted Answer

casasmooth is compatible with a wide range of existing devices, over 2,900 in fact. However, it is important to check specific compatibility before adding adapters to ensure optimal integration, our store contains devices that we have validated, contact us if in doubt.

Question 5

How much does it cost to install a system?

Accepted Answer

The cost varies depending on the size of the building, the desired features and the brands chosen. It can range from a few hundred to several thousand francs for a complete installation. We have a table that allows you to simulate the approximate costs, contact us.

Question 6

How does the smart home impact the privacy of occupants?

Accepted Answer

casasmooth collects data on the habits and preferences of the occupants. The solution is therefore built securely and compliant with data protection regulations to preserve privacy. Operating without an Internet connection, casasmooth does not exchange data with the outside world . However, when using certain services, data may be sent to the cloud. In these cases, casasmooth will inform you precisely about their use.

Question 7

How complex is the installation and maintenance of the systems?

Accepted Answer

casasmooth makes installation and configuration as easy as possible by providing you with predefined automations for many use cases. You can add devices to your system, and casasmooth will recognize and integrate them in a simple way. It is true that installing such a system can be complex and often requires the intervention of professionals to ensure optimal operation. Regular maintenance is also important to ensure the reliability of the system. We can meet all these needs, simply.

Question 8

How can the smart home improve the comfort of occupants?

Accepted Answer

The smart home offers automated solutions through casasmooth for controlling lighting, temperature, shutters and household appliances as well as many other aspects, thus improving comfort and convenience in everyday life.

Question 9

What type of technical support is available?

Accepted Answer

casasmooth offers technical support including phone assistance, software updates and maintenance services. Visit our services/subscriptions page for more information.

Question 10

Are the systems scalable to integrate new technologies in the future?

Accepted Answer

Yes, casasmooth is designed to evolve, giving you the ability to add new devices and integrate emerging technologies through software updates or add-ons. You can learn more in our technology section.

Question 11

What communication technologies does casasmooth support?

Accepted Answer

casasmooth supports a wide range of advanced communication technologies to ensure reliable and efficient connectivity, including Wi-Fi, Bluetooth, Zigbee, Z-Wave, Thread/Matter, Internet and many other protocols.

Question 12

What is the main component of the casasmooth system?

Accepted Answer

The main component of the casasmooth system is the central hub, which acts as the brain of the smart home automation by coordinating the connected devices and allowing communication between them. It relies on a Raspberry PI, a PC, or even a server depending on the needs of your system.

Question 13

How does a connected home with casasmooth ensure a healthy connected environment that respects its inhabitants?

Accepted Answer

In a smart home context, standards like Zigbee , Z-Wave and Thread offer an alternative to Wi-Fi by emitting less radiation, thanks to their low emission power and intermittent operation. These technologies are ideal for home automation sensors and devices because they minimize exposure to electromagnetic waves, thus ensuring a healthier environment for residents. casasmooth uses these standards to offer a harmonious, simple and health-friendly smart home ecosystem. With the addition of Matter , casasmooth also guarantees maximum compatibility with various devices while maintaining low energy consumption. The result: a smooth and fluid smart home, without compromising on comfort or well-being.

Question 14

I am sensitive to waves, what can I do to protect myself?

Accepted Answer

The connected home should not be at the expense of the well-being of its inhabitants. With casasmooth, it is possible to create a connected living space that combines comfort, energy efficiency and low electromagnetic impact. By opting for standards such as Zigbee, Z-Wave, Thread, and Matter, casasmooth offers a smart home solution that is truly focused on well-being and the future. These standards emit up to 1000 times less radiation than your mobile phones and wifi that you undoubtedly already use in your living space.

Question 15

How to go about implementing a solution?

Accepted Answer

We are delighted, so go and consult the page https://www.casasmooth.com/install it will guide you in your process.

Question 16

If I have a problem or need assistance, how can you help quickly?

Accepted Answer

For each installation, we have an administrator account that allows us to perform troubleshooting. We can also intervene remotely. However, it is necessary to be able to access remotely, which depends on the solution chosen for this access.

Question 17

I want to buy wall lights / lamps. What should I pay attention to?

Accepted Answer

It is best to opt for devices that use the ZigBee protocol directly, as this greatly simplifies their integration.
Avoid Tuya-enabled devices as much as possible, as they can be finicky to set up and control. Wi-Fi devices that require Samsung SmartThings also pose a challenge, as their integration requires paid remote access via the Nabu Casa Cloud.
That said, you are free to choose the devices that suit you best.

FAQ